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Cancellation

Would you like to cancel your contract with us? Then please complete the following cancellation form and we will do the rest for you. This will save you time and allow you to complete the cancellation process with minimal effort.

Cancellation

Important information

Following the introduction of the 24-hour change of supplier, it will no longer be possible to register or deregister retroactively - with no exceptions. This means that from 6 June 2025, all changes must be registered in good time in advance. Corrections to the move-in date or subsequent cancellations of supply will then no longer be permitted. In the event of delays, the basic or replacement supply will automatically take effect, which is often associated with higher costs.