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Netiquette
We welcome your contributions, questions, praise or criticism on our social media channels. We take serious contributions seriously and take care of your concerns. However, an open and objective discussion and respectful interaction with one another are essential. We therefore ask you to observe the following rules of conduct when posting comments and contributions:
We are pleased about:
Please always maintain a respectful tone in your posts and remain objective. This applies both to your dealings with other users and with our social media team. No insults will be tolerated on the social media channels of Stadtwerke Gießen. Please remember that you are communicating with real people and not with virtual personalities. Treat other people as you would like to be treated yourself. Do not impose your opinion on anyone: Just like you, everyone has the right to their own opinion.
Our social media channels are all about Stadtwerke Gießen and its subsidiaries. We want our content to be shared: Comments and posts should always be relevant to the topic addressed. We reserve the right to delete or report spam, illegal content or advertising for third parties.
We will be happy to answer your questions. Please be as specific as possible so that we can help you. We are also open to constructive criticism and your ideas and suggestions so that we can continue to develop and improve.
- Content that violates copyrights or other rights of third parties (personal rights).
- Content that contains personal data such as names, postal addresses, telephone numbers, e-mail addresses or similar, as the protection of personal data is very important to us. If we need more information in individual cases (e.g. to clarify a matter), we ask you to inform us of this privately.
- Advertising for third parties, spam or other commercial content.
- Advertising for a company/brand/institution or political party disguised as opinion.
- Posts that are unobjectively formulated or untrue. This also includes unverifiable allegations and suspicions.
- Illegal, racist, pornographic or other politically incorrect content.
- Content that is of an anti-constitutional or extremist nature or originates from banned groups.
- Threats, verbal abuse, insults, illegal and ethically and morally problematic content.
In the event of a breach of the rules of conduct listed here, we reserve the right to delete posts at any time and without giving reasons in the interests of all users. In the event of particularly serious or repeated offences, we reserve the right to block users from our pages and, if necessary, to report or denounce them.
We accept no responsibility for the posts and comments made. This lies with the respective person themselves, who also bears the possible consequences.
By interacting on our social media channels, you recognise these guidelines.
We thank you for your understanding and look forward to a lively and, above all, constructive dialogue with you!
If you have any questions, you can reach us at social-media@stadtwerke-giessen.de
Your social media team at Stadtwerke Gießen