Increased carriage charge
Not a trivial offence
"Travelling without paying" is not a trivial offence for us. We have to charge passengers without a valid ticket an increased fare of 60 euros.
Unfortunately, in the interests of all paying passengers, we know no pardon. You can read our clear rules in our conditions of carriage and fare regulations.
Have you forgotten your personal, non-transferable ticket? In this case, the increased fare will be reduced to 7 euros, provided you present this proof within one week at our RMV Mobility Centre in the Stadtwerke Gießen Customer Centre, Marktplatz 15.
Storage of data in the case of the increased carriage charge
Stadtwerke Gießen AG
Lahnstraße 31
35339 Giessen
Gießen Germany
Phone: 0800 23 02 100 *(free of charge from German landlines and all German mobile networks)
E-mail: info@stadtwerke-giessen.de
Website: www.stadtwerke-giessen.de
Board of Directors:
Matthias Funk
Andreas Hergaß
Contact details of the data protection officer:
Stadtwerke Gießen AG
Lahnstraße 31
35339 Giessen
Gießen, Germany
Telephone: 0800 23 02 100 *(free of charge from the German landline network and all German mobile networks)
E-mail: datenschutz@stadtwerke-giessen.de
Website: www.stadtwerke-giessen.de
As a provider of local public transport services, Stadtwerke Gießen AG has a legitimate interest in ensuring that all customers have a valid ticket in accordance with the currently valid conditions of carriage and fare regulations.
Customers who use a passenger transport service without a valid ticket may be subject to an increased transport charge in accordance with the existing regulations. The processing of personal data and incident data is required in order to levy the increased transport charge.
The following data or data categories are processed:
- Surname, first name
- Date of birth
- gender
- Address (place of residence, postcode, street, house number)
- Incident data (EBE incident no., date, time, passenger position in the vehicle, complaint, direction, control stop, boarding stop, type of ID, ticket number, ticket type, remark, passenger comment, passenger behaviour, inspector number, line)
Own lawyers and lawyers of opposing parties, courts, police, authorities (e.g. tax offices), experts, insurance companies, tax and auditors, other parties authorised to provide information who can prove a legitimate interest.
Customers against whom an increased carriage charge is imposed.
The storage period is based on the provisions of the German Fiscal Code and is 10 years from the end of the year in which the data was collected. For a period of two years from the end of the year in which the data was collected, this data is stored in the active system. Processing is then restricted.
Right to information: The data subject (customer) has a right to information about the personal data stored about him/her. Requests for information should be sent to the address listed under no. 1.
Right to rectification: There is a right to rectification of the data if it is demonstrably incorrect.
Right to erasure: There is a right to erasure of the data. This is implemented by automated processes. The storage period is described under point 6.
Right to restriction of processing: You have the right to restrict the processing of your data. This is implemented by automated processes.
Right to data portability: There is a right to have personal data made available in machine-readable form.
Right to object: There is a right to object to the processing of personal data. However, an objection does not automatically lead to a ban on data processing, but must be assessed on a case-by-case basis by the data controller.
Right to lodge a complaint: Complaints can be addressed to the company data protection officer at any time (see point 1 for contact details). It is also possible to lodge a complaint with the supervisory authority for data protection (The Hessian Commissioner for Data Protection and Freedom of Information, P.O. Box 3163, 65021 Wiesbaden, telephone: 0611 1408-0, fax: 0611 1408-611).