Energy suppliers have changed in recent years and are increasingly taking on the role of energy service providers - a consequence of competition in the fiercely contested electricity and gas market. Energy companies no longer score points solely with the cheapest tariffs. For customers, aspects such as consumer friendliness, high service quality, climate protection, competent advice and regional commitment are also increasingly important when choosing an energy supplier.
Companies that fulfil these criteria were recently awarded the TOP Local Supplier 2012 label by the independent Internet portal energieverbraucherportal.de - including Stadtwerke Gießen. They are among the 276 local energy companies selected by the jury.
On the right track with strategy
"We are delighted to be among the TOP local suppliers in Germany. Because that proves it: Our overall package is right," emphasises Ina Weller, company spokesperson for Stadtwerke Gießen. For example, the companies that scored highly in the poll were those that have their own advice centre, create many jobs in the supply area, promote renewable natural gas technologies or generate as much electricity as possible from combined heat and power (CHP) in their own plants. "We were also able to convince in terms of CHP. After all, expansion in Giessen has been part of our strategy for years and we will continue to pursue this path in future. The result vindicates us," explains Ina Weller.
17.02.2012