It went online yesterday - the new website of Stadtwerke Gießen AG (SWG). The aim of the Giessen-based energy and water supplier was to offer its users, i.e. its customers, a customer-friendly website with useful services. Every Internet user can see for themselves how successful the work has been. The address is still the same: www.stadtwerke-giessen.de.
SWG has been renovating its website since the beginning of the year. Successnet AG from Munich designed the new appearance of the electronic medium. In order to present an optimally new online presence, Successnet made it its top priority to prioritise the interests of the municipal utility's customers. The new website is clearer and the navigation makes it even easier for users to find their way around.
The website offers more information and entertainment. Newly designed online forms provide customers with simple contact options and a convenient service. In future, customers will be able to easily register or deregister their meter on the SWG website or simply inform the energy supplier of their meter reading. Internet users can also notify SWG of new bank details from the comfort of their own home.
In addition to useful energy-saving tips for the household, the energy encyclopaedia on the SWG website offers a wealth of answers on all aspects of energy supply.