As customers of Stadtwerke Gießen have reported, a suspected fraudster is currently posing as an SWG meter reader in order to obtain the bank details of Gießen residents. The man is trying to mislead energy customers by using an outdated meter reading form and a probably forged ID card with SWG lettering. He is probably also exerting considerable pressure. Stadtwerke Gießen therefore urges caution.
An important note: SWG meter readers do not ask for bank details as these are usually already known. They are also happy to have their SWG ID cards checked thoroughly and do not show them reluctantly or extremely briefly. Finally, they already know the correct meter number from their documents. If you are not sure whether you are dealing with a genuine meter reader, you can simply call SWG to enquire. The hotline staff on 0180 22 11 100 know the names of all authorised meter readers in the supply area