Stadtwerke Gießen AG (SWG) is offering its customers a new service: the property emergency service. The all-round carefree offer provides users with quick help for little money. Anyone who takes out the SWG property emergency service benefits from a 24-hour service that provides expert help in the event of damage to the house or flat. This attractive new service would not be possible without the good co-operation with the regional guilds. The service was launched yesterday by Michael Rösner, Head of Private Customer Sales at SWG, together with Ingo Lück, Member of the Board of the Giessen District Craftsmen's Association, and Michael Berkowski, Head of the Guild for Sanitary, Heating and Air Conditioning Technology.SWG customers only need to call the central SWG hotline on 0180 22 11 101 in the event of damage, such as blown main fuses, defective heating systems or leaking water pipes, and then have nothing more to worry about. The hotline staff will look for one of the participating partner companies in the neighbourhood and arrange everything necessary. After two hours at the latest, the specialist will be at your door. At weekends, on public holidays and in the middle of the night. SWG offers this service for just 30 euros a year. The service covers repair costs of up to 250 euros per claim. In addition to the electrical guild and the guild for heating and sanitary engineering, AXA Assistance GmbH, a company of the international AXA Group, is a partner of SWG. Anyone wishing to use the property emergency service should fill out a contract form quickly. Contract forms are available at the infoCentre on the market square and in the administration building at Lahnstrasse 31 in Giessen, and interested parties can also obtain advice in person at the infoCentre or by calling the service hotline on 0180 22 11 100.